Services – Data, AI & GenAI
We provide full-stack AI and analytics services, engineered entirely in your environment, with zero lock-in.
AI Strategy & Roadmap
- Use‑case & ROI: Credit, market risk, fraud, collections, ESG/climate, wholesale banking, retail/CPG, telecom.
- Maturity & gaps: Tech blueprint, capability assessment, talent roadmap.
- Regulatory alignment: Basel, IFRS 9, DPDPA, GDPR, EU AI Act, CSRD/ESG, CCAR, AML, RBI, IRDAI.
- CoE design: Governance frameworks, playbooks, operating model, upskilling.
Generative AI & LLM Engineering
- Discovery → Production: RAG, agentic workflows, external data integration, multi‑agent orchestration.
- Fine‑tuning & alignment: Domain LLMs (finance/insurance/retail) on synthetic/anonymized data.
- Secured‑by‑design: Prompt guardrails, output filters, PII redaction, hallucination/toxicity detection.
- Observability & cost: Latency/quality, token usage, ROI dashboards, auto‑scaling, cost‑per‑inference.
Conversational AI & Copilots
- High-value agents: Underwriting assist, claims triage, collections negotiation, fraud interview bots.
- Real-time QA & compliance: Live call scoring, sentiment, regulatory flags, redaction.
- Multilingual NLU/NLG: Leveraging foundation models to rapidly deploy and customize solutions for target languages, including specialized finance/insurance terminology.
- HITL: Intelligent escalation, audit trails, feedback-driven retraining.
Decision Science & Advanced Analytics
Credit & Market Risk
- Scorecards: Wholesale & retail (application/behavioral), dynamic recalibration.
- Core models: PD/LGD/EAD, IFRS 9 with regulator‑accepted methods.
- Strategic risk: Stress testing (CCAR/EBA), climate‑adjusted RWA, counterparty credit, IRB support/validation.
Fraud & Financial Crime
- Detection: Real‑time scoring, graph analytics, anomaly & behavioral models.
- Compliance: AML orchestration, KYC digital twin, SAR auto‑filing, sanctions screening.
Collections & Recovery
- Optimization: Propensity‑to‑pay, segmentation, channel mix (SMS/IVR/agent), DPD rollback.
- Digital nudges: Behavioral Economics, gamification, journey orchestration.
Marketing & Customer
- Strategy: Next-best-action, uplift modeling, MMM, hyper-personalization, churn prevention.
- Enrichment: Sentiment & text analytics across interactions to power predictions.
ESG & Climate
- Reporting: Scope 1–3 GHG, TCFD, CSRD/XBRL, PCAF accounting.
- Risk: Transition & physical risk (flood/wildfire), NGFS scenarios.
- Decarbonization: 1.5°C Paris Agreement alignment, SBTi, green-asset ratio.
Model Governance & Assurance
- Validation: Continuous validation, challenger frameworks, performance stress tests.
- Risk & Compliance: Bias audits, Explainable AI, Model Cards for regulatory auditability.
Data Platforms, MLOps & Automation
Data & MLOps Implementation
- Modern Data Architecture: Lakehouse (Delta/Iceberg), feature stores, unified catalogs.
- CI/CD & Data Engineering: dbt, Airflow, Spark/Flink pipelines.
- Model Lifecycle Management: MLflow, KServe/Triton serving, integrated observability.
- Flexible Deployment: AWS, Azure, GCP, on-prem.
Automation & Intelligent Workflow
- Process intelligence & automation roadmapping.
- Decision APIs: Low-latency, auto-scaling, with canary rollouts.
- RPA integration with major platforms.
- Quality & resilience engineering with full audit trails.
BI, Dashboards & Self-Serve Analytics
- Visualization: Power BI, Tableau, and other major platforms.
- Semantic layer for metric consistency.
- Executive insights with real-time dashboards.
- Self-serve governance: RLS, certified datasets.
How We Work
| Phase | What We Do | What You Get |
|---|---|---|
| Value Framing First | Lock hypotheses, baselines, and KPIs (rev ↑, risk ↓, cost ↓) before touching data. | Clear success criteria & scope control. |
| Production Thinking | MLOps and platforms from Day 1; design for reliability and scale. | No throwaway POCs; deployable assets. |
| Trust & Governance | Model risk, privacy, and evaluation embedded. | Compliant-by-design, auditable solutions. |
| Enablement | Playbooks, documentation, and hands-on training. | Capability transfer; you own the future. |